Shipping policy
Shipping Policy
At Narciszmade, each piece is handcrafted and produced as a made-to-order item. Please review the following shipping information carefully before placing your order.
Production Time
All Narciszmade products are made-to-order.
Production typically requires 4–6 weeks depending on design complexity and order volume. Production time include shipping transit time.
Customers will receive a shipping confirmation email with tracking information once the order has been dispatched.
Shipping Costs
Shipping fees are calculated at checkout based on destination, package size, and carrier rates.
Occasionally, promotional free shipping may be offered for select regions or order values.
Customs, Duties & Taxes
International customers are responsible for any customs duties, import taxes, or local fees required by their country.
Narciszmade is not responsible for delays caused by customs clearance.
Shipping Address
Customers are responsible for providing accurate shipping information. Narciszmade is not responsible for lost or delayed shipments caused by incorrect addresses.
If you need to update your shipping address, please contact us within 24 hours of placing your order.
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us within 5 days of delivery. We will work with the carrier to investigate and resolve the issue.
Order Tracking
Once your order has shipped, you will receive an email with tracking details. Please allow up to 24 hours for tracking information to update.
Contact
For shipping-related inquiries, please contact:
info@narcizmade.com